Experience seamless live call transfers customized for law firms.
Live Call Transfer Service for Law Firms
- Quick Client Connection: Connect clients to the right attorney fast, boosting satisfaction.
- Professional Handling: Maintain your firm's reputation with expert call management.
- Efficient Routing: Streamline call flow to reduce missed opportunities.
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Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
Estate Planning
In this call, our virtual receptionist assists a client with an estate planning case. The receptionist gathers the client’s contact details and specific needs, including setting up a revocable trust and reviewing existing estate planning documents. The receptionist then schedules a consultation with an attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The receptionist collects the client’s contact details and learns about her need for a family-based visa for her husband. The receptionist then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
24/7 Support
Save Time & Money
Industry Experience
Turn Callers into Clients
- Increased Productivity: Allow your legal team to focus on their core work while we handle the call transfers efficiently.
- 24/7 Availability: Our service operates around the clock, ensuring that clients can reach your firm anytime they need assistance.
- Customizable Call Flow: Customize the call transfer process to match your firm's specific needs, ensuring a personalized approach.
- Reduced Client Drop-Offs: Minimize the chances of losing potential clients by ensuring their calls are promptly answered and transferred.
- Detailed Call Reports: Gain insights into call volumes, transfer efficiency, and client interactions with our comprehensive reporting.
TESTIMONIALS FROM LAW FIRMS
What Our Customers Say About Us
Are You Ready to Improve Your Customer Service?
Improve your client services with our professional answering solutions.
Call 480-840-7241 or fill out the form below to get started.
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OUR SERVICES AT A GLANCE
What Do Our Legal Answering Services Cover?
Pricing
Pricing of Our Legal Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Are You Ready to Improve Your Customer Service?
Improve your client services with our professional answering solutions.
Call 480-840-7241 or fill out the form below to get started.
"*" indicates required fields
Frequently Asked Questions
Our live call transfer service is designed to follow your specific instructions. For example, many of our clients prefer us to perform warm transfers for potential client calls. When we receive a call from a potential client, we first together information and place the caller on hold and then reach out to our client (the attorney) to check their availability. If the attorney is available, we reconnect with the caller and inform them that they will be transferred now. If the attorney is unavailable, we inform the caller that the attorney is currently in a meeting and will call them back soon. After the call, we send a summary email to the attorney with the details collected during the conversation. This process ensures that potential clients are handled efficiently and professionally, providing a seamless experience for both the caller and the attorney.
Yes, we are. We provide 24/7 virtual receptionist services to all clients that require it.
Absolutely! We understand that each client has unique requirements, and we tailor our services to meet those specific needs.
We use encryption technologies to protect sensitive data and restrict access to authorized personnel only. We also regularly train our staff on confidentiality protocols and conduct audits to ensure compliance.