Professional Answering SErvices for Law Firms
Top Rated Law Firm Answering Services
- 24/7 Availability: Never miss a legal lead with our answering services.
- Expert Handling: Our skilled law firm receptionists handle every case call with professionalism and expertise.
- Boost Efficiency: Let us manage receptionist duties while you concentrate on your legal work.
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OUR LEGAL ANSWERING SERVICES
We offer a different approach to our services
Our virtual receptionists are trained to handle incoming calls according to your specific instructions. Additionally, we can make outbound calls on your behalf for various purposes, such as reminding someone of their appointment.
We can answer calls on your behalf when you are unavailable. We can create a customized plan where your phone rings a specific number of times before Veza Reception takes the call.
Our team of professionals understand that scheduling appointments can be a time-consuming and important task, which is why we offer our services to help you streamline the process.
We can help you avoid unwanted spam
calls by ensuring that all incoming calls
are relevant to your business.
Our team sends out detailed notes and summaries to you via email/text for every call we receive.
We will set up a voicemail box exclusively for you, which your customers can use to leave messages outside of your business hours. You will receive each recording via
email.
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Estate Planning
In this call, our virtual receptionist assists a client with an estate planning case. The receptionist gathers the client’s contact details and specific needs, including setting up a revocable trust and reviewing existing estate planning documents. The receptionist then schedules a consultation with an attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The assistant collects the client’s contact details and learns about her need for a family-based visa for her husband. The assistant then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
OUR Story
Meet Our Owner
Most Trusted Software Tools by Lawyers
Software that We work with
TESTIMONIALS FROM LAW FIRMS
What Our Customers Say About Us
Are You Ready to Improve Your Customer Service?
Improve your client services with our professional answering solutions.
Call 480-840-7241 or fill out the form to get started.
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OUR SERVICES AT A GLANCE
What Do Our Legal Answering Services Cover?
Pricing
Pricing of Our Legal Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.60/minute
Who We Work with
Our comprehensive answering services are designed to support all types of legal industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- And Many More. Reach out to us to see if we would be a good fit for your practice.
Are You Ready to Improve Your Customer Service?
Improve your client services with our professional answering solutions.
Call 480-840-7241 or fill out the form to get started.
"*" indicates required fields
Frequently Asked Questions
Yes! We are available 24/7 and can answer calls at all hours of the day or night. You simply would let us know the hours you want us to cover and we can set it up to provide you that specific coverage.
We ensure confidentiality and security of client information through employee training and awareness, secure communication channels (encrypted phone lines and encrypted emails), confidentiality policies, and regular audits and monitoring. If you have any questions around this feel free to reach out and we can have a discussion!
Absolutely. During onboarding we will go over in detail how you want us to handle your calls. We will set up call flows on how to handle calls from existing clients, potential clients, if another attorney calls, sales calls, etc. We will cover everything in depth and ensure we have a call flow for each potential caller.
100%. We answering the phones and handles calls according to your specific instructions. We might make suggestions and offer tips but at the end of the day we do what you want us to do specifically for your law firm.
