Professional Answering SErvice for Law Firms
Top Rated Law Firm Answering Service
- 24/7 Availability: Never miss a lead with our answering services.
- Expert Handling: Our skilled law firm receptionists handle every call with professionalism and expertise.
- Boost Efficiency: Let us manage the receptionist duties while you focus on what matters - legal work.
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OUR LEGAL ANSWERING SERVICES
We offer a different approach to our services
Lead Call Answering Service
Our virtual receptionists are trained to handle incoming calls according to your specific instructions. Additionally, we can make outbound calls on your behalf for various purposes, such as reminding someone of their appointment.
We can answer calls on your behalf when you are unavailable. We can create a customized plan where your phone rings a specific number of times before Veza Reception takes the call.
Our team of professionals understand that scheduling appointments can be a time-consuming and important task, which is why we offer our services to help you streamline the process.
Our specialized virtual receptionists screen incoming calls, only connecting you with legitimate clients and important contacts.
Our live call transfer service connects you with clients instantly. Trained receptionists quickly assess calls and transfer them directly to you or your team.
We will set up a voicemail box exclusively for you, which your customers can use to leave messages outside of your business hours. You will receive each recording via
email.
60+
Satisfied law firms rely on our answering services to support their client communication needs.
90%
90% of calls are answered within three rings, which boosts client satisfaction for our partner law firms, leading to happier clients and more business.
55%
Law firms achieve an additional 50-60% uptime in call answering, resulting in more leads captured outside regular office hours.
80%
We cost approximately 80% less than a full-time employee, allowing law firms to save an average of $35,000–$40,000 compared to hiring additional staff.
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Estate Planning
In this call, our virtual receptionist assists a client with an estate planning case. The receptionist gathers the client’s contact details and specific needs, including setting up a revocable trust and reviewing existing estate planning documents. The receptionist then schedules a consultation with an attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The assistant collects the client’s contact details and learns about her need for a family-based visa for her husband. The assistant then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
Most Trusted Software Tools by Lawyers
Software That We Work With
TESTIMONIALS FROM LAW FIRMS
What Our Customers Say About Us
Ready To Get Started and See Growth Right Away?
Our skilled virtual receptionists help you grow your practice by saving you time, capturing every lead, and increasing your professionalism. Attorneys report that we allow them to focus more on billable hours and never miss a call, day or night.
Call 480-840-7241 or fill out the form to get started.
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Why Choose Our Law Firm Answering Services?
We accommodate clients from coast to coast, working efficiently across all time zones to meet the demands of your law firm.
We adapt to the working style of each lawyer, integrating effortlessly into your legal practice.
Our team governs every call with precision, ensuring messages and client details are recorded accurately for your law firm.
Pricing
Pricing of Our Legal Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Who We Work with
Our comprehensive answering services are designed to support all types of legal industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- Answering Service For Family Law Attorneys
- And Many More. Reach out to us to see if we would be a good fit for your practice.
What sets Veza Reception apart?
Our receptionists are the cornerstone of our service. We specialize exclusively in supporting attorneys, ensuring our team is highly knowledgeable and adept at working within the legal field. We recognize the pivotal role receptionists play in our company, which is why we invest significantly in their training. This commitment ensures they represent your firm with the utmost professionalism and competence.
Call 480-840-7241 or fill out the form to get started.
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Frequently Asked Questions
Yes! We are available 24/7 and can answer calls at all hours of the day or night. You simply would let us know the hours you want us to cover and we can set it up to provide you that specific coverage.
We ensure confidentiality and security of client information through employee training and awareness, secure communication channels (encrypted phone lines and encrypted emails), confidentiality policies, and regular audits and monitoring. If you have any questions around this feel free to reach out and we can have a discussion!
Absolutely. During onboarding we will go over in detail how you want us to handle your calls. We will set up call flows on how to handle calls from existing clients, potential clients, if another attorney calls, sales calls, etc. We will cover everything in depth and ensure we have a call flow for each potential caller.
100%. We answer the phones and handle calls according to your specific instructions. We might make suggestions and offer tips but at the end of the day we do what you want us to do specifically for your law firm.
