Professional Law Firm Virtual Receptionist You Can Count On
Our trained receptionists answer every call with care abd professionalism so no potential client is left waiting.
- Answer calls while you're in court
- Extend your availability without increasing your workload
- Capture more leads with receptionists trained in legal intake
Fill out this form to Get Started
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Your First Impression Should Be as Calm
& Professional as Your Legal Practice
For many clients, calling a law firm is a big step. They may be stressed, uncertain, or facing a serious legal issue.
A cold voicemail or missed call can cost you their trust.
At Veza, every call is answered by a trained legal receptionist who brings clarity, confidence, and professionalism to the conversation. We set the tone from the start, helping callers feel heard and supported while representing your firm at the highest standard.
Why Law Firms Choose Our Virtual Receptionist Services
Your time, focus, and reputation are your firm’s most valuable assets.
But missed calls, scheduling delays, and administrative distractions can cost you more than just billable hours, they can cost you a client.
Law firms partner with us because we understand what’s at stake.
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Estate Planning
In this call, our virtual receptionist assists a client with an estate planning case. The receptionist gathers the client’s contact details and specific needs, including setting up a revocable trust and reviewing existing estate planning documents. The receptionist then schedules a consultation with an attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The receptionist collects the client’s contact details and learns about her need for a family-based visa for her husband. The receptionist then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
TESTIMONIALS FROM Our clients
What Our Customers Say About Us
60+
Over 60 legal practices count on our virtual receptionists to ensure every client call is handled with professionalism and care.
90%
90% of calls are answered within three rings, which boosts client satisfaction for our partners, leading to happier clients.
40%
Our trained receptionists convert 40% of inbound legal inquiries into qualified leads, helping your firm grow without adding pressure on your internal team.
55%
70%
Firms save $35,000–$40,000 annually by choosing us over hiring a full-time receptionist without compromising on quality or professionalism.
Top Software Tools Trusted by LAw Firms
Software That We Work With
Your Next Client Is Calling. We’ll Make Sure They’re Answered
Fill out the form to start your free trial. Our law firm virtual receptionists are ready to answer your calls with professionalism and care. No contracts. No setup fees. Just real support, starting today.
Call 480-840-7241 or fill out the form to get started.
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Law Firm Virtual Receptionist Service
What’s Included in Our Law Firm Virtual Receptionist Service
Keep your calendar full and your practice organized. We book consultations, follow-ups, and client meetings in real time with complete accuracy.
We capture key client details, case information from the very first call. You get qualified leads ready for review.
We follow up with missed callers, confirm interest, and schedule next steps so no opportunity is left behind.
Our team handles high call volumes and routes calls based on your firm’s preferences. You get the support of a full call center without the overhead.
Lead Call Answering
Calls are answered using your firm’s script and standards. We can also place outbound calls like reminders or document requests.
When you’re unavailable, we step in after a preset number of rings. Clients always hear a live, professional voice.
We screen every call to keep sales, spam, and robocalls from wasting your time.
We qualify each call and transfer high-priority conversations to the right person on your team in real time.
Voicemail Management
We provide a dedicated voicemail box with recordings delivered to your inbox for easy follow-up and organization.
What Your Firm Looks Like With and Without Veza
Without Veza
- Missed calls & opportunities
- Potential clients go to voicemail
- Case prep interrupted by constant calls
- Administrative tasks eat into billable hours
- No coverage outside of business hours
- Disorganized follow-ups
- Overhead grows with every new hire
With Veza
- Every call answered by a legal-trained receptionist
- Your time stays protected for clients & casework
- Appointments, intake, & messages are handled smoothly
- 24/7 availability, including weekends
- Follow-ups are prompt, clear, and consistent
- You scale without adding full-time staff
- Affordable virtual support
Veza Reception Pricing
Pricing for Our Law Firms Answering Services
Simple, Affordable Virtual Receptionist Pricing for Law Firms. Veza Reception offers affordable virtual receptionist services designed specifically for law firms and solo attorneys. Our pricing is transparent – no hidden fees, no surprise overage charges, and no long-term contracts. Whether you need 24/7 call answering or help scheduling consultations, our plans make it easy to stay responsive, professional, and client-focused. Choose a plan that fits your practice and scale with confidence as your needs grow.
Essentials
$159
100 Minutes
- 100 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
MOST POPULAR
Growth
$339
250 Minutes
- 250 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
Pro
$625
500 Minutes
- 500 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
Custom
Your Plan
Built For You
- Looking for a flexible plan? We’ll build one around your needs.
- Get in touch with us today.
- Designed to grow with you.
* We can also do custom plans. Reach out to us to discuss.
Your Next Big Case Starts With a Call
Give your law firm the professional front desk it deserves without the overhead. With Veza, every call is answered with care while you stay focused on practicing law. Your next client could be calling right now.
Call 480-840-7241 or fill out the form to get started.
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Frequently Asked Questions
Yes. We can route calls based on practice area—sending personal injury inquiries to one team member, family law matters to another, and so on. Your custom call flow ensures each matter reaches the right person.
Absolutely. We work with popular platforms such as Clio, MyCase, PracticePanther, etc to ensure new client information flows directly into your existing systems.
Most law firms are up and running within 1-2 weeks. We’ll work with you to create custom scripts and protocols that match your firm’s specific needs.
Yes. We follow your custom intake process to collect key case information, urgency level, and contact details. This allows your team to quickly assess leads and respond efficiently.
You’ll receive a call summary email within about 2 minutes after each call, so you’re always up to date. If a message is urgent or time-sensitive, we can also give you a quick call to deliver it directly.
Yes. We offer after-hours, weekend, and even holiday support so your firm is always covered, no matter when clients call.
No. We offer flexible plans and a free trial so you can experience the service before committing. Cancel anytime with no penalties.
Let Us Handle the Calls So You Can Handle the Cases
With trained legal receptionists managing your front desk, you stay focused on what matters — serving your clients and growing your practice.
Industries We Serve
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- And Many More. Reach out to us to see if we would be a good fit for your practice.
