Professional Answering Service for Companies of All Sizes
Let Us Handle Your Calls, While You Run Your Business
- Your trusted partner in delivering 24/7 call support for busy businesses
- Stay accessible to clients anytime, anywhere without adding extra staff
- Personalized call handling that matches your business's standards
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Why Choose Our Answering Services?
60+
Businesses trust our answering service to handle their client communication needs.
90%
90% of calls are answered within three rings, leading to happier clients and more business.
40%
Our receptionists turn 40% of inbound calls into qualified leads, helping businesses grow.
55%
Businesses capture more leads outside office hours with our extended call answering coverage.
70%
Our service costs 70% less than a full-time employee, saving businesses $35,000–$40,000 per year.
TESTIMONIALS FROM OUR Clients
What Our Customers Say About Us
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Taking a Call for Moving Services
In this sample call, our virtual receptionist, Emily, assists a client inquiring about scheduling a move. Notice how she professionally collects essential details, including the client’s name, contact information, and moving addresses, and explains the next steps to ensure a seamless customer experience.
HVAC – System Replacement Inquiry
In this sample call, Daniel helps a client with an aging HVAC system by collecting their information, confirming service availability, and arranging a technician visit to assess their needs and provide a detailed estimate.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
Top Software Tools Trusted by Businesses
Software That We Work With
Ready To Get Started and See Growth Right Away?
Our skilled virtual receptionists help you grow your practice by saving you time, capturing every lead, and increasing your professionalism.
Call 480-840-7241 or fill out the form to get started.
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OUR ANSWERING SERVICES
We offer a different approach to our services
Lead Call Answering Service
Our virtual receptionists are trained to handle incoming calls according to your specific instructions. Additionally, we can make outbound calls on your behalf for various purposes, such as reminding someone of their appointment.
Call Overflow
We can answer calls on your behalf when you are unavailable. We can create a customized plan where your phone rings a specific number of times before Veza Reception takes the call.
Appointment Scheduling
Our team of professionals understand that scheduling appointments can be a time-consuming and important task, which is why we offer our services to help you streamline the process.
Spam Blocking Answering Service
Our specialized virtual receptionists screen incoming calls, only connecting you with legitimate clients and important contacts.
Live Call Transfer Services
Our live call transfer service connects you with clients instantly. Trained receptionists quickly assess calls and transfer them directly to you or your team.
Voicemail Box
We will set up a voicemail box exclusively for you, which your customers can use to leave messages outside of your business hours. You will receive each recording via
email.
Pricing
Pricing for Our Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 14 day free trial
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 14 day free trial
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 14 day free trial
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 14 day free trial
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Industries We Serve
Our comprehensive answering services are designed to support all types of industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- Answering Service For HVAC
- Answering Service For Plumbing
- Answering Service For Home Services
- And Many More. Reach out to us to see if we would be a good fit for your practice.
Frequently Asked Questions
Yes! We are available 24/7 and can answer calls at all hours of the day or night. You simply would let us know the hours you want us to cover and we can set it up to provide you that specific coverage.
We ensure confidentiality and security of client information through employee training and awareness, secure communication channels (encrypted phone lines and encrypted emails), confidentiality policies, and regular audits and monitoring. If you have any questions around this feel free to reach out and we can have a discussion!
Absolutely. During onboarding we will go over in detail how you want us to handle your calls. We will set up call flows on how to handle calls from existing clients, potential clients, if another attorney calls, sales calls, etc. We will cover everything in depth and ensure we have a call flow for each potential caller.
100%. We answer the phones and handle calls according to your specific instructions. We might make suggestions and offer tips but at the end of the day we do what you want us to do specifically for your company.
What sets Veza Reception apart?
Our receptionists are the core of our service. We handle calls for businesses in all industries and make sure our team is well-trained to meet your needs. We know how important receptionists are, so we focus on their training. This helps them represent your business with professionalism and care.
Call 480-840-7241 or fill out the form to get started.
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