After Hours Answering Service for 24/7 Lead Capture
No More Missed Calls. No More Missed Opportunities.
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Convert after-hours calls into qualified leads.
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Professional receptionists handling urgent after-hours calls
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On-brand support so callers feel your business is always open
Fill out this form to Get Started
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Why Do You Need Our After-Hours Answering Services?
24/7 Availability
Ensure your business is accessible to potential clients when emergencies arise outside of business hours. Nowadays, clients expect immediate responses – we make that possible without requiring you to be on-call 24/7.
Emergency Calls
Our trained receptionists know how to properly handle urgent calls and connect critical matters directly to you. We understand which situations can wait until morning and which need immediate attention, giving you peace of mind that nothing falls through the cracks.
Customized Call Scripts
We follow your specific protocols for different types of inquiries, ensuring consistent messaging aligned with your company’s approach. Your callers will never know they’re speaking with an answering service – only that your business delivers exceptional service, every time.
Message Delivery
Receive clear call summaries, including caller information, matter details, and urgency level, within minutes of each call. Wake up to organized information rather than messy voicemails, allowing you to prioritize follow-up quickly .
Competitive Advantage
While competitors send callers to voicemail after hours, convert these urgent inquiries into consultations/appointments and retain more clients. Being available when others aren’t creates a powerful first impression that sets your business apart.
Cost-Effective Solutions
Our telephone answering service gives your business the coverage it needs nights, weekends, and peak call times at a fraction of the cost of full time in-house staff. With flexible pricing and no long-term commitments, you only pay for what you need, when you need it.
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
Top Software Tools Trusted by BUSINESSES
Softwares That We Work With
Business Never Stops – Neither Should Your Phone Service
Many businesses lose potential clients simply because issues don’t conveniently occur during business hours. When someone needs help at 9 PM or on weekends, they’ll call multiple companies until someone answers.
Think about it – how many opportunities slip away overnight or during weekends? Those after-hours callers aren’t just casual browsers – they’re often people with urgent needs who will become loyal clients if you’re the one who answers when competitors send them to voicemail.
With Veza’s After Hours Answering Service, your business never closes, ensuring you capture these valuable leads while maintaining your work-life balance.
TESTIMONIALS FROM OUR Clients
What Our Customers Say About Us
How Our After Hours Answering Services Work?
Pricing
Affordable Pricing Plans for After Hours Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 14 day free trial
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 14 day free trial
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 14 day free trial
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 14 day free trial
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Industries We Serve
Our comprehensive answering services are designed to support all types of industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Small Business Answering Services
- Law Firm Answering Service
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- Answering Services For Contractors
- Answering Service For Home Services
- Answering Service For HVAC
- Answering Service For Plumbing
- And Many More. Reach out to us to see if we would be a good fit for your business.
Frequently Asked Questions
Our service covers all hours – including evenings, weekends, holidays, and lunch breaks if desired. You choose the times you want us to answer your calls.
Yes, our team is specifically trained in all kinds of business terminology for various industries. We have taken the time to learn about many industries and services to ensure accurate call handling.
You’ll receive call summaries within minutes of call completion. For urgent matters requiring immediate attention, we follow your custom instructions to reach you or the right team member when needed.
Absolutely. We’ll work with you to develop specific protocols based on your preferences, urgency level, and customer type. We use your script to make sure every call is handled just the way your business prefers.
No. Our receptionists answer the phone just like your team would, using your preferred greeting. Callers experience the same level of service they would receive during business hours.
We customize call flows for existing clients based on your preferences – whether it’s cold or warm transfers, appointment scheduling, or just message taking. At the end of the day, we do whatever you want.
Stop Losing Potential Clients
The most successful businesses understand that customer needs don’t follow business hours. Take the first step toward 24/7 availability without sacrificing your personal time.
Call 480-840-7241 or fill out the form below to get started.
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