Professional Home Service Answering Services

Never Miss a Call While You're on the Job

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Why Home Service Pros Choose Our Answering Service

 
We Speak Your Industry’s Language
 
From plumbing emergencies to HVAC installations, our team understands what matters to your customers and how to properly handle their calls.
 
 
Capture Every Revenue Opportunity
 
In home services, a missed call often means a missed job. Our team ensures every potential customer gets a helpful, professional response.
 
Built Around Your Business Hours
 
We answer your calls when you’re busy—during lunch, after hours, or on weekends—so you never miss a customer.
 
Stay Focused on the Work
 
You didn’t start your business to be stuck on the phone. We handle the calls so you can stay on the tools, get the job done, and keep projects moving.
 
Affordable and Adjustable 
 
We keep it simple: no hidden charges, no rigid tiers. Just straightforward pricing that works for any size of home services
 
Trusted by Home Service Professionals
 
Join hundreds of contractors, technicians, and home service companies who’ve increased bookings and customer satisfaction with our help.

Don't Just Take Our Word, See for Yourself

Listen To Sample Call Recordings From Our Receptionists

Taking a Call for Moving Services

In this sample call, our virtual receptionist, Emily, assists a client inquiring about scheduling a move. Notice how she professionally collects essential details, including the client’s name, contact information, and moving addresses, and explains the next steps to ensure a seamless customer experience.

Landscaping – Storm Cleanup Request 

In this sample call, Emily from Green Haven Landscaping helps a client address storm-related yard cleanup. She verifies the service area, gathers the necessary contact details, and schedules a property assessment to provide a detailed estimate, demonstrating professionalism and efficiency throughout the conversation.

HVAC – System Replacement Inquiry

In this sample call, Daniel helps a client with an aging HVAC system by collecting their information, confirming service availability, and arranging a technician visit to assess their needs and provide a detailed estimate.

* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.

TESTIMONIALS FROM Our clients

What Our Customers Say About Us

60+

Satisfied businesses rely on our answering services to support their client communication needs.

90%

90% of calls are answered within three rings, which boosts client satisfaction for our partners, leading to happier clients and more business.

40%

Our receptionists convert 40% of inbound calls into qualified leads, helping businesses expand their client base and drive growth.

55%

Businesses achieve an additional 50-60% uptime in call answering, resulting in more leads captured outside regular office hours.

70%

We cost approximately 70% less than a full-time employee, allowing businesses to save an average of $35,000–$40,000 a year compared to hiring additional staff.

Top Software Tools Trusted by Businesses

Software That We Work With

Calendly logo
bookme logo

Turn Every Call Into a Paying Customer

Give your customers the responsive service they expect while you focus on providing exceptional service. Let Veza handle your phones so you can grow your business without hiring a full-time receptionist or missing opportunities.

Call 480-840-7241 or fill out the form to get started.

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OUR ANSWERING SERVICES FOR HOME SERVICE PROS

Our Home Service Answering Services Include

Don’t lose business when you’re off the clock. Our team captures late-night emergency calls, weekend inquiries, and early morning requests—turning after-hours callers into scheduled jobs instead of calls to your competitors.

 

Not every caller needs immediate service. We ask the right questions to determine urgency, budget, and project scope—helping you prioritize the most valuable opportunities first.

Send us your calls whenever you need backup. Whether you’re on a ladder, under a sink, or just need uninterrupted focus time, we’ll answer as your business and handle everything professionally.

We don’t just take messages—we fill your calendar. Our team books service calls directly into your scheduling system, confirming details and setting expectations with customers so you arrive prepared.

Lead Call Answering Service

Whether you’re on a job or driving between appointments, our team answers calls and books potential jobs for you. We follow your script and keep your schedule moving.

 

Call Overflow

When you’re too busy to pick up, our team steps in. We answer calls before they go to voicemail—keeping clients from calling the next company on Google.

Spam Blocking Answering Service

No more wasted time with sales or robocalls. We only pass along real customer calls so you can stay focused on jobs that pay.

Live Call Transfer Services

Urgent service requests or returning clients? We’ll screen the call and connect them directly to you or a field team member so nothing gets delayed.

Voicemail Box

Clients can leave detailed job requests after hours. We’ll email you the voicemail so you can follow up in the morning and keep your pipeline full.

Pricing

Pricing for Our Home Service Answering Services

65 Minute
Plan

$150

($2.50 extra per minute)

100 Minute
Plan

$210

($2.30 extra per minute)

225 Minute
Plan

$385

($1.90 extra per minute)

POPULAR

390 Minute
Plan

$550

($1.60 extra per minute)

* We can also do custom plans for 390+ minutes. Reach out to us to discuss. 

Stop Missing Jobs While You're Working

Fill out our quick form to start your free trial. Our professional team is ready to start answering calls for your home service business – with flexible coverage options and no long-term commitment required.

Call 480-840-7241 or fill out the form to get started.

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Industries We Serve

Our comprehensive answering services are designed to support all types of industries, ensuring you never miss a call and can focus on what matters most – your clients.

Frequently Asked Questions

We take time during setup to learn your services, pricing structure, and common customer questions. Our receptionists are trained to sound like they work directly for your company, using your terminology and following your specific instructions for different types of calls.

Absolutely. We can identify true emergencies based on your criteria and either schedule urgent appointments, follow your emergency protocol, or transfer these calls directly to your on-call technician.

No—we answer as your business using your preferred greeting. Our receptionists become familiar with your services and procedures, creating a smooth  experience that feels like an in-house team member.

Most home service businesses are up and running with our answering service within 1-2 business days. We’ll work with you to understand your business, set up your call-handling instructions, and connect with your scheduling system.