If you’re a solo attorney or run a small law firm, you’ve likely hit a point where answering every call yourself just isn’t sustainable. Between court, client meetings, and focused legal work, there’s not always time to answer the phone – but every missed call could mean a missed client. That’s where a affordable answering service comes in.
But the question on most attorneys’ minds is simple: how much does it cost?
Let’s break it down.
First, What is a Legal Answering Service?
A legal answering service is a live receptionist solution designed to answer calls on behalf of your law firm – 24/7 if needed. These receptionists are trained to:
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Answer with a professional, customized greeting
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Capture and qualify leads
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Schedule consultations or intake calls
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Filter out spam and solicitation
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Relay detailed call summaries back to you
At Veza Reception, we work exclusively with law firms and have tailored our systems, scripts, and training to support attorneys like you.
How Much Does an Answering Service for Law Firms Cost?
Most legal answering services price their plans based on usage – specifically, the number of receptionist minutes used. At Veza Reception, for example, we offer plans starting at just $159/month for 100 minutes.
But here’s what actually affects the cost:
1. Call Volume
Naturally, the more calls your firm receives, the more time your receptionists will spend handling them. Whether your practice takes a handful of calls per day or handles a high volume of inquiries, we have flexible plans to fit.
2. Features Used
Some law firms just want calls answered and messages passed along. Others need full legal intake, appointment scheduling, or outbound follow-ups. The more involved your workflow, the more time is required – but the payoff is saved hours and a better client experience.
3. Custom Workflows
We understand that no two firms operate the same. That’s why we offer custom workflows tailored to your preferences. From syncing with your scheduling tools to using your exact intake questions, we set things up your way.
Why Answering Services Matter for Attorneys
Never Miss a Lead
Many potential clients call after hours or during times when you’re unavailable. With 24/7 coverage, those calls don’t go to voicemail – they go to a trained legal receptionist who captures their info and sets next steps.
Focus on Legal Work
The constant interruption of phone calls kills focus. By offloading routine calls, you stay in your zone – drafting, researching, or appearing in court – while we handle the front lines.
Appear More Professional
Your first impression matters. A trained legal receptionist answering calls with professionalism and warmth shows your firm is organized, responsive, and trustworthy.
A Real Example
One of our clients, a solo estate planning attorney, came to us after getting frustrated with another answering service that wasn’t law-focused. They were missing out on qualified leads due to poor intake handling and lack of appointment booking.
After switching to Veza Reception, we took over:
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Answering and qualifying all inbound calls
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Scheduling consultations directly on their calendar
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Making outbound calls to form-fillers and web leads
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Sending real-time call summaries with lead details
They now have peace of mind knowing every potential client is being handled with professionalism – and their calendar stays full.
Our Affordable Answering Service Pricing
Here’s a quick look at our most popular monthly plans:
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100 minutes – $159
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250 minutes – $339
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500 minutes – $650
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Extra minutes are just $1.25 each. No overage fees. All plans are month-to-month — no long-term contracts.
Custom plans are also available if your firm has specific needs.
Ready to See If Veza Reception Is Right for Your Firm?
We offer a 14-day free trial so you can test our service with no risk. No credit card required.
Fill out our inbound form to connect with us and get started with your free trial. It’s the easiest way to see how we can support your firm and ensure no call goes unanswered.
We’re here to help your firm capture more leads and stay focused on legal work.
