Overflow Reception Services for Law Firms
Overflow Call Solutions That Keep Your Firm Connected
- Maintain Professionalism: Handle every client call with care, even during peak hours.
- Capture Every Client: Ensure no missed calls, securing every potential client.
- Reduce Workload: Let our receptionists manage overflow, freeing up your legal team.
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Why Choose Overflow Reception Services for Law Firms
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
TESTIMONIALS FROM LAW FIRMS
What Our Customers Say About Us
Top Software Tools Trusted by Lawyers
Software That We Work With
24/7 Support
Save Time & Money
Industry Experience
Ready to Focus on Cases While We Manage Your Calls?
Improve your client services with our overflow answering solutions.
Call 480-840-7241 or fill out the form below to get started.
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OUR SERVICES AT A GLANCE
What Do Our Legal Answering Services Cover?
Pricing
Pricing Plans for Overflow Reception Services For Law Firms
65 Minute
Plan
$150
($2.50 extra per minute)
- 14 day free trial
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 14 day free trial
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 14 day free trial
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 14 day free trial
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Keep Your Clients Connected, Even When You’re Busy
Ensure no call goes unanswered with professional overflow reception services tailored for law firms.
Call 480-840-7241 or fill out the form below to get started.
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Frequently Asked Questions
Yes, we can. We manage urgent calls according to your specific instructions. We can perform either cold transfers or warm transfers, depending on your preference. Additionally, we can relay messages and provide callers with instructions as you direct.
Yes, it is. We provide 24/7 virtual receptionist services to all clients that require it.
Our service can integrate with your existing phone system in several ways, depending on your phone provider. One common method is setting up overflow call forwarding. This means that if a call isn’t answered within 3 or 4 rings, it will automatically transfer to our system. This setup ensures that you have the first opportunity to answer calls, and if you’re unable to, we will handle them, ensuring no calls are missed. There are other integration options available as well. If you have specific questions or need more details, please reach out through our message form on the website.
No, our receptionists work from private home offices, which makes calls sound like they’re being answered from your office, not a busy call center. We can tell callers that we are your in house team or really tell them whatever you would like.
