Maximize Client Satisfaction with Our Reliable Overflow Reception for Law Firms.
Overflow Reception Services for Law Firms
- Maintain Professionalism: Handle every client call with care, even during peak hours.
- Capture Every Client: Ensure no missed calls, securing every potential client.
- Reduce Workload: Let our receptionists manage overflow, freeing up your legal team.
Fill out this form to send us an email
"*" indicates required fields
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The receptionist collects the client’s contact details and learns about her need for a family-based visa for her husband. The receptionist then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
24/7 Support
Save Time & Money
Industry Experience
Turn Callers into Clients
- Specialized Legal Knowledge: Our receptionists are trained in legal terminology, ensuring accurate communication with clients and seamless call handling.
- Customized Call Handling: Customized scripts and protocols to match your firm's unique needs, enhancing client satisfaction.
- 24/7 Availability: Our service is available around the clock, so your firm never misses a call, no matter the time or day.
- Confidentiality Assurance: We prioritize confidentiality, ensuring all client information is handled with the utmost security and discretion.
- Cost-Efficient Solution: Reduce overhead costs associated with hiring additional in-house staff, while still maintaining high-quality client service.
TESTIMONIALS FROM LAW FIRMS
What Our Customers Say About Us
Are You Ready to Improve Your Customer Service?
Improve your client services with our professional answering solutions.
Call 446-567-676 or fill out the form below to get started.
"*" indicates required fields
OUR SERVICES AT A GLANCE
What Do Our Legal Answering Services Cover?
Pricing
Pricing of Our Legal Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 7 day money back guarantee
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 7 day money back guarantee
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Are You Ready to Improve Your Customer Service?
Improve your client services with our professional answering solutions.
Call 446-567-676 or fill out the form below to get started.
"*" indicates required fields
Frequently Asked Questions
Yes, we can. We manage urgent calls according to your specific instructions. We can perform either cold transfers or warm transfers, depending on your preference. Additionally, we can relay messages and provide callers with instructions as you direct.
Yes, it is. We provide 24/7 virtual receptionist services to all clients that require it.
Our service can integrate with your existing phone system in several ways, depending on your phone provider. One common method is setting up overflow call forwarding. This means that if a call isn’t answered within 3 or 4 rings, it will automatically transfer to our system. This setup ensures that you have the first opportunity to answer calls, and if you’re unable to, we will handle them, ensuring no calls are missed. There are other integration options available as well. If you have specific questions or need more details, please reach out through our message form on the website.
No, our receptionists work from private home offices, which makes calls sound like they’re being answered from your office, not a busy call center. We can tell callers that we are your in house team or really tell them whatever you would like.
