#1 Outsourced Law Firm Call Center Services

Stay Focused on Law – We Take Care of Your Calls

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Why Choose Our Outsourced Law Firm Answering Services?

 
24/7 Availability:
 
Never miss a client call, whether it’s during office hours, after hours, weekends, or holidays. Our team is always ready to assist.
 
 
Legal Industry Expertise:

Our receptionists understand legal terminology and client intake procedures, ensuring professionalism and compliance in every interaction.
 
Custom Call Handling:
 
We follow your firm’s protocols, from call screening and scheduling consultations to forwarding urgent matters, providing a seamless client experience.
 
Cost-Effective Solution:

Reduce overhead costs compared to hiring in-house staff while maintaining high-quality client communication.
 
 
Scalability & Flexibility:
 
Easily scale your service up or down based on your firm’s needs, ensuring you only pay for what you use.
 
Secure & Confidential:
 
Our answering services prioritize client confidentiality, ensuring all interactions comply with legal privacy regulations.

Don't Just Take Our Word, See for Yourself

Listen To Sample Call Recordings From Our Receptionists

DUI Case

In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.

Divorce Case

Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.

Immigration Case

In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The receptionist collects the client’s contact details and learns about her need for a family-based visa for her husband. The receptionist then schedules a callback time with the attorney.

* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.

TESTIMONIALS FROM LAW FIRMS

What Our Customers Say About Us

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Industry Experience

Partner with a Legal Answering Team You Can Trust

Improve your client services with our outsourced answering solutions for law firms.

Call 480-840-7241 or fill out the form below to get started.

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Pricing

Affordable Pricing Plans for Outsourced Law Firms Call Center Services

65 Minute
Plan

$150

($2.50 extra per minute)

100 Minute
Plan

$210

($2.30 extra per minute)

225 Minute
Plan

$385

($1.90 extra per minute)

POPULAR

390 Minute
Plan

$550

($1.60 extra per minute)

* We can also do custom plans for 390+ minutes. Reach out to us to discuss. 

Are You Ready to Improve Your Customer Service?

Improve your client services with our professional answering solutions.

Call 480-840-7241 or fill out the form below to get started.

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Frequently Asked Questions

Our team offers a range of services to support your business needs, including: Inbound phone answering, Outbound calls on your behalf, Appointment scheduling, Intake services, Call overflow services, Call summary emails, and more

We use encryption technologies to protect sensitive data and restrict access to authorized personnel only. We also regularly train our staff on confidentiality protocols and conduct audits to ensure compliance.

Definitely! We specialize in providing personalized services for each of our clients.

Outsourcing call center services can significantly benefit your law firm financially. By ensuring 24/7 availability, you can improve client satisfaction and capture leads even outside regular office hours. This constant availability directly impacts revenue, as you won’t miss any calls, thereby securing potential clients and income. Additionally, outsourcing phone answering services saves you valuable time, allowing you to focus on what truly matters—billable hours.

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