Law Firm Answering Service for Busy Attorneys
Never Miss a Call. Never Miss a Case.
- Never miss a potential client while in court or depositions
- Extend your firm's availability without extending your hours
- Ensure your callers receive immediate professional attention
Fill out this form to Get Started
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Why Law Firms Trust Our Answering Services?
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Estate Planning
In this call, our virtual receptionist assists a client with an estate planning case. The receptionist gathers the client’s contact details and specific needs, including setting up a revocable trust and reviewing existing estate planning documents. The receptionist then schedules a consultation with an attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The assistant collects the client’s contact details and learns about her need for a family-based visa for her husband. The assistant then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
TESTIMONIALS FROM Our clients
What Our Customers Say About Us
60+
Satisfied businesses rely on our answering services to support their client communication needs.
90%
90% of calls are answered within three rings, which boosts client satisfaction for our partners, leading to happier clients and more business.
40%
Our receptionists convert 40% of inbound calls into qualified leads, helping businesses expand their client base and drive growth.
55%
Businesses achieve an additional 50-60% uptime in call answering, resulting in more leads captured outside regular office hours.
70%
We cost approximately 70% less than a full-time employee, allowing businesses to save an average of $35,000–$40,000 a year compared to hiring additional staff.
Top Software Tools Trusted by LAw Firms
Software That We Work With
Start Focusing On Cases, Not Calls
Fill out this quick form to begin your free trial. Our legal reception team is ready to start answering your calls professionally – no long-term commitment is required.
Call 480-840-7241 or fill out the form to get started.
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OUR LAW FIRM ANSWERING SERVICES
Our Legal Answering Services Include
Keep your caseload organized without lifting a finger. Our legal-trained virtual receptionists manage your calendar by booking consultations, follow-ups, and client meetings in real time. Whether it’s a new lead calling in or an existing client requesting an update, we make sure every appointment is accurately scheduled and confirmed.
Your first impression matters. When potential clients call, our team conducts a detailed legal intake to capture case facts, urgency, and key personal information. From personal injury claims to family law matters, we gather what your firm needs to evaluate and move forward, ensuring nothing is lost in translation—and every lead is ready for review.
Follow-ups are the lifeblood of client conversion, but they’re easy to miss when you’re deep in casework. We handle your callback queue by reaching out to missed callers, confirming interest, and scheduling follow-ups that align with your availability. No more dropped leads—just smooth, consistent communication.
Give your firm the power of a full-time call center—without the overhead. Our specialized team handles high call volumes and routes each caller efficiently based on your protocols. We act as an extension of your office, delivering consistent and professional service every time.
Lead Call Answering Service
Our legal-trained virtual receptionists handle all incoming calls using your specific protocols. We ensure calls are managed professionally and in line with your firm’s workflow. We can also make outbound calls, like appointment reminders or document follow-ups.
When you’re in court, in a meeting, or simply unavailable, we step in to answer your calls. We implement a custom call-routing system where your phone rings a preset number of times before we pick up—ensuring clients are always met with a prompt and professional response.
Your time is valuable. Our legal answering team filters out spam, sales, and robocalls, making sure you only speak with actual clients, court personnel, or trusted contacts. This keeps your phone lines clear for what really matters.
We screen and qualify each call, then instantly connect high-priority clients or urgent matters to you or the appropriate team member. This real-time transfer process helps ensure no critical call—like a new case lead or court notice—is missed.
Voicemail Box
We create a dedicated voicemail box for your firm, so clients can still leave detailed messages outside of business hours. Each voicemail is recorded, time-stamped, and delivered to your email, allowing for organized follow-up when you’re back at your desk.
Pricing
Pricing for Our Law Firms Answering Services
65 Minute
Plan
$150
($2.50 extra per minute)
- 14 day free triel
- Overage rate of $2.50/minute
100 Minute
Plan
$210
($2.30 extra per minute)
- 14 day free trial
- Overage rate of $2.30/minute
225 Minute
Plan
$385
($1.90 extra per minute)
- 14 day free trial
- Overage rate of $1.90/minute
POPULAR
390 Minute
Plan
$550
($1.60 extra per minute)
- 14 day free trial
- Overage rate of $1.60/minute
* We can also do custom plans for 390+ minutes. Reach out to us to discuss.
Never Miss Another Case-Winning Call
Give your practice the professional front desk it deserves without the overhead. Let Veza handle your incoming calls while you handle the law. Your next big case might be just one phone call away.
Call 480-840-7241 or fill out the form to get started.
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Industries We Serve
Our comprehensive answering services are designed to support all types of industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Small Business Answering Services
- Law Firm Answering Service
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- Answering Services For Contractors
- Answering Service For Home Services
- Answering Service For HVAC
- Answering Service For Plumbing
- And Many More. Reach out to us to see if we would be a good fit for your business.
Frequently Asked Questions
Our team undergoes confidentiality training and follows strict protocols for handling sensitive information. We only collect the details you specify and share information exclusively with authorized firm personnel.
Yes. We can route calls based on practice area—sending personal injury inquiries to one team member, family law matters to another, and so on. Your custom call flow ensures each matter reaches the right person.
Absolutely. We work with popular platforms to ensure new client information flows directly into your existing systems.
Most law firms are up and running within 1-2 weeks. We’ll work with you to create custom scripts and protocols that match your firm’s specific needs.
