Legal Answering Service for Attorneys | Veza Reception
Why should my law firm choose Veza Reception?
Veza Reception helps law firms save time, reduce costs, and capture more leads by answering every call with professionalism. Our trained virtual receptionists act as an extension of your team – greeting clients, screening spam, and making sure no opportunity slips by.
How does your legal answering service work?
Here’s how we handle calls for your law firm:
We answer calls in your firm’s name with a warm, professional tone
We gather important information: name, reason for calling, case type
We transfer the caller or send a detailed message via email or text
Whether you’re in court or in a consultation, we keep you connected without interruptions.
What is a virtual receptionist for law firms?
A virtual receptionist is a live, remote team member who handles incoming calls, client inquiries, and scheduling. At Veza Reception, our virtual receptionists specialize in legal support – they sound like they’re part of your in-house staff and know how to speak with potential clients professionally. Most callers won’t realize it’s a third-party service.
Who will be answering my firm’s calls?
All calls are answered by our skilled receptionists who are trained specifically to work with attorneys and law firms. We hire carefully, provide detailed onboarding, and regularly monitor call quality to make sure your firm is always represented at the highest level.
What tasks can your legal answering service perform?
Our virtual receptionists can:
Schedule consultations or follow-ups
Answer basic intake questions (no legal advice given)
Filter out robocalls and solicitors
Text or email summaries after every call
Help your firm look polished and responsive – without the cost of in-house staff
How do you deliver messages after calls?
You’ll receive a call summary by email immediately after each call. You can also opt to get a text message for quicker updates. That way, you’ll always know who called, why, and what was said – without having to check your voicemail.
Do I need to sign a long-term contract?
Not at all. Veza Reception is a month-to-month service — no long-term contracts or hidden fees. You can cancel anytime, and all plans start with a 14-day free trial so you can see the value for yourself.
What if I’m not satisfied with the service?
We stand behind our service. If you’re not happy with how things are going, just let us know. We’ll make it right.
Can I keep using my current phone number?
Yes. You can easily forward your existing phone number to Veza Reception. If needed, we can also provide a dedicated number for you to use on your website, business cards, or Google profile.
What are your hours of operation?
We operate 24/7. Whether it’s during business hours, after hours, weekends, or holidays – our service is always available to take your calls. We make sure your firm never misses a potential client, no matter when they call.
