Virtual Receptionist for Healthcare Providers
Virtual Receptionist for Healthcare That Puts Patients First.
Your patients deserve prompt, compassionate communication — not voicemail. Our virtual receptionist service for healthcare ensures every call is answered, every appointment scheduled, and every opportunity captured — 24/7.
- HIPAA-Aware Receptionists
- 14-Day Money-Back Guarantee
- Trusted by 30+ Clinics, Dentists, Therapists & Wellness Providers
Fill out this form to Get Started
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Why Healthcare Practices Choose Veza
Managing a clinic is demanding. Missed calls mean missed patients — and missed revenue.
At Veza Reception, we specialize in virtual receptionist services for healthcare professionals so you can focus on what matters most: delivering exceptional care.
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
Dental Implant Inquiry for a Dental Clinic
In this sample call, Daniel, our virtual receptionist at Bright Smiles Dental Clinic, provides a clear and helpful overview of the dental implant process. He gathers the caller’s information, addresses initial concerns, and ensures a smooth follow-up by connecting the client with the appropriate team member.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Chiropractic Appointment Booking
In this sample call, Sofia, our receptionist at Align Chiropractic, assists a new patient in scheduling their first visit. She gathers essential information, explains appointment options and costs, and provides clear guidance on completing the required forms before the visit.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Estate Planning
In this call, our virtual receptionist assists a client with an estate planning case. The receptionist gathers the client’s contact details and specific needs, including setting up a revocable trust and reviewing existing estate planning documents. The receptionist then schedules a consultation with an attorney.
Immigration Case
In this example, our virtual receptionist helps a client seeking an attorney for an immigration case. The receptionist collects the client’s contact details and learns about her need for a family-based visa for her husband. The receptionist then schedules a callback time with the attorney.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
TESTIMONIALS FROM Our clients
What Our Customers Say About Us
60+
Satisfied businesses rely on our answering services to support their client communication needs.
90%
90% of calls are answered within three rings, which boosts client satisfaction for our partners, leading to happier clients and more business.
40%
Our receptionists convert 40% of inbound calls into qualified leads, helping businesses expand their client base and drive growth.
55%
Businesses achieve an additional 50-60% uptime in call answering, resulting in more leads captured outside regular office hours.
70%
We cost approximately 70% less than a full-time employee, allowing businesses to save an average of $35,000–$40,000 a year compared to hiring additional staff.
Top Software Tools Trusted by Businesses
Software That We Work With
Cut Costs Without Compromising Quality
Hiring an in-house receptionist can cost over $5,000/month when you factor in salary, PTO, benefits, office space, training, and turnover.
With Veza, most healthcare clients pay just $150–$500/month for full receptionist support — including after-hours and weekend coverage.
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OUR HEALTHCARE ANSWERING SERVICES
Our Healthcare Answering Services Include
We schedule patient appointments directly into your existing calendar or system, ensuring a seamless experience for both staff and patients.
Outbound Follow-Ups
From appointment reminders to follow-up calls and wellness checks, we help you stay connected with your patients.
We collect key information from new patient inquiries and qualify them based on your intake process—saving you time and maximizing every lead.
HIPAA-Aware Message Handling
Messages are taken accurately and handled with the utmost confidentiality in accordance with HIPAA-awareness practices
We ensure your practice stays responsive even outside of regular office hours—nights, weekends, and holidays included.
Trusted by Healthcare Providers Nationwide
With a long track record of supporting service-based businesses, Veza has become the go-to virtual receptionist partner for:
- Family doctors & private practices
- Dental offices
- Mental health providers & therapists
- Chiropractors & physical therapists
- Wellness clinics & specialists
We know what it takes to support your operations — and your patients.
How Your Practice Runs Before vs. After Veza
Before Veza
- Missed calls from patients
- Lost revenue from unbooked appointments
- Front-desk staff overwhelmed
- Doctors and staff constantly interrupted
- Expensive in-house receptionist overhead
- Limited phone coverage after hours
After Veza
- Every call answered live, day or night
- More appointments booked = more revenue
- Calls, scheduling, and follow-ups handled for you
- Stay focused on care, not call distractions
- Save thousands monthly with virtual support
- 24/7/365 availability – weekends and holidays too
Veza Reception Pricing
Pricing for Our Healthcare Virtual Receptionist Services
Essentials
$159
100 Minutes
- 100 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
MOST POPULAR
Growth
$339
250 Minutes
- 250 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
Pro
$625
500 Minutes
- 500 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
Custom
Your Plan
Built For You
- Looking for a flexible plan? We’ll build one around your needs.
- Get in touch with us today.
- Designed to grow with you.
* We can also do custom plans. Reach out to us to discuss.
The Next Call Could Be a Patient Who Needs You
Never miss another opportunity to help. Veza’s virtual receptionists ensure every call is answered with care — day or night.
Call 480-840-7241 or fill out the form to get started.
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Frequently Asked Questions
We operate with HIPAA awareness and confidentiality as a top priority. While we’re not a covered entity, we follow best practices for handling patient data securely.
Yes! We work with your current tools and calendar to ensure a seamless experience for both you and your patients.
Absolutely. We ensure patients can reach you outside typical business hours — no missed opportunities.
Just schedule a free call. We’ll discuss your needs, set up your call handling process, and get you live — often in 1–2 weeks.
Focus on Care. Let Us Handle the Rest.
Join the growing number of healthcare providers who trust Veza to manage their calls, book appointments, and support their patients — all while saving time and money.
Industries We Serve
Our comprehensive answering services are designed to support all types of industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Small Business Answering Services
- Law Firm Answering Service
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- Answering Services For Contractors
- Answering Service For Home Services
- Answering Service For HVAC
- Answering Service For Plumbing
- And Many More. Reach out to us to see if we would be a good fit for your business.
