Virtual Reception for Psychologists
Professional Virtual Reception for Psychologists
Every unanswered call is a missed opportunity to help someone take the first step toward healing. Our virtual reception gives psychologists a warm, professional voice minus the hiring hassle.
- Specialized in Mental Health Practices
- HIPAA-Compliant Call Handling
- Start Free, 14-Day No-Obligation Trial
Fill out this form to Get Started
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Your Clients Deserve a Calm, Seamless First Impression
Clients seeking therapy often feel anxious or uncertain. Being greeted warmly and professionally sets the tone for a safe, supportive experience.
Veza ensures every call is answered with empathy, attentiveness, and clarity—so you can focus on what you do best.
Whether you’re a solo practitioner or managing a group practice, we make sure you never miss a client or a chance to make an impact.
Why Psychologists Choose Veza
Your time, focus, and emotional presence are your most valuable assets.
But missed calls, scheduling issues, and admin tasks can interrupt the care you provide or worse, turn away someone reaching out for help.
Veza’s virtual reception service was built with mental health professionals in mind. From the tone of our conversations to how we handle follow-ups, every part of our service is designed to support your clients while protecting your time.
Don't Just Take Our Word, See for Yourself
Listen To Sample Call Recordings From Our Receptionists
Car Accident
In this sample call, our virtual receptionist talks to a client involved in a recent car accident. Listen to how our professional gathers case information and contact details and then connects the client with an attorney.
DUI Case
In this recording, our virtual receptionist assists a client seeking an attorney for a DUI charge. The receptionist gathers the client’s contact details and case specifics, including the arrest date and location. After checking the attorney’s availability, the receptionist schedules a callback for the client.
Divorce Case
Our virtual receptionist assists a client considering filing for divorce. The receptionist collects the client’s contact details, children’s ages, and specific concerns about custody and assets. After gathering all the necessary information, the receptionist schedules a consultation with a family law attorney.
Taking a Call for Moving Services
In this sample call, our virtual receptionist, Emily, assists a client inquiring about scheduling a move. Notice how she professionally collects essential details, including the client’s name, contact information, and moving addresses, and explains the next steps to ensure a seamless customer experience.
HVAC – System Replacement Inquiry
In this sample call, Daniel helps a client with an aging HVAC system by collecting their information, confirming service availability, and arranging a technician visit to assess their needs and provide a detailed estimate.
* Please note that these recordings are simulated role-plays between receptionists for illustrative purposes only and do not represent real client interactions.
TESTIMONIALS FROM Our clients
What Our Customers Say About Us
60+
Satisfied businesses rely on our answering services to support their client communication needs.
90%
90% of calls are answered within three rings, which boosts client satisfaction for our partners, leading to happier clients and more business.
40%
Our receptionists convert 40% of inbound calls into qualified leads, helping businesses expand their client base and drive growth.
55%
Businesses achieve an additional 50-60% uptime in call answering, resulting in more leads captured outside regular office hours.
70%
We cost approximately 70% less than a full-time employee, allowing businesses to save an average of $35,000–$40,000 a year compared to hiring additional staff.
Top Software Tools Trusted by Businesses
Software That We Work With
Cut Costs Without Compromising Client Care
Hiring an in-house receptionist can be costly — often over $5,000/month when you include salary, paid time off, benefits, office space, and the time it takes to train and manage someone new.
For many solo and small-group practices, that’s simply not sustainable.
With Veza, psychologists get full virtual receptionist support for just $150–$500/month, depending on call volume and services needed.
You’ll provide a professional client experience without the overhead of a full-time hire.
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Our Virtual Reception Services for Psychologists Include
Every call is answered promptly and professionally by a real person—no voicemail, no missed opportunities.
We book client sessions directly into your calendar or platform, ensuring a seamless and stress-free experience.
We collect essential information from new inquiries and follow your intake process to ensure every lead is properly qualified.
We handle rescheduling requests and send reminders so your clients stay engaged and your calendar runs smoothly.
We’re here when your office isn’t. Evenings, weekends, and holidays—we’ve got your phones covered.
Outbound Follow-Ups
From session reminders to rescheduling and follow-up calls, we help you maintain strong client relationships without the back-and-forth.
HIPAA-Aware Message Handling
Your clients’ confidentiality is our priority. Every message is recorded and routed securely, with full awareness of HIPAA-sensitive practices.
The Difference Veza Makes for Your Practice
Before Veza
- Missed or ignored calls from new clients
- Disruptions during therapy sessions
- Overflowing voicemail inbox
- High costs of in-house reception
- Rushed follow-ups
- Limited coverage
After Veza
- Every call answered with care
- Fully focused and present sessions
- Clean, clear communication flow
- Affordable virtual support
- Prompt, professional outreach
- 24/7 availability, including weekends
Veza Reception Pricing
Pricing for Our Virtual Reception Services for Psychologists
Essentials
$159
100 Minutes
- 100 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
MOST POPULAR
Growth
$339
250 Minutes
- 250 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
Pro
$625
500 Minutes
- 500 minutes included
- 14 day free trial
- No overage rate. Additional minutes are $1.25
Custom
Your Plan
Built For You
- Looking for a flexible plan? We’ll build one around your needs.
- Get in touch with us today.
- Designed to grow with you.
* We can also do custom plans. Reach out to us to discuss.
The Next Call Could Be a Client Who Needs You
You never know when someone is finally ready to reach out. Veza’s virtual receptionists make sure every call is answered with empathy and professionalism — whether it’s during your session, after hours, or on the weekend.
Call 480-840-7241 or fill out the form to get started.
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Frequently Asked Questions
We are HIPAA-aware and follow strict protocols for privacy, data handling, and secure messaging. While we’re not a covered entity, we operate with full awareness of HIPAA best practices.
Yes. Our receptionists are trained to speak with empathy, patience, and professionalism—especially during initial outreach when clients may be anxious or hesitant.
Absolutely. We integrate with platforms like SimplePractice, Calendly, and TherapyNotes, or we’ll follow your preferred method.
Everything. You’ll get full access to our live answering service, scheduling, message handling, and support.
Most solo and small practices pay between $150–$500/month depending on call volume and services. We’ll work with you to build the right plan.
We’re here 24/7. Your practice will never miss a call—even outside typical working hours.
Your Time Is for Clients — Let Us Handle the Calls
More psychologists are choosing Veza to simplify their front-desk operations without sacrificing client care. We help you stay responsive, professional, and present — every step of the way.
Industries We Serve
Our comprehensive answering services are designed to support all types of industries, ensuring you never miss a call and can focus on what matters most – your clients.
- Small Business Answering Services
- Law Firm Answering Service
- Personal Injury Answering Service
- Answering Service For Criminal Defense Lawyers
- Answering Service For Solo Practitioners
- Answering Services For Contractors
- Answering Service For Home Services
- Answering Service For HVAC
- Answering Service For Plumbing
- And Many More. Reach out to us to see if we would be a good fit for your business.
